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Personal fraud continues to evolve, and scammers are finding increasingly sophisticated ways to target consumers. From AI-powered messages that appear surprisingly convincing to attempts to gain access to entire financial accounts. Recognizing the warning signs is becoming more important than ever.
While you can't prevent every fraud attempt, knowing what to watch for and taking a few proactive steps can make it much harder for scammers to succeed.
Artificial intelligence is making fraudulent calls and text messages feel more personal and legitimate. Scammers can use AI to create convincing communications designed to make you believe you're interacting with a trusted person or organization.
Be cautious when you receive an unexpected call or message asking for personal information, money, or access to an account. Before responding or taking action, reach out to Surety Bank directly to verify they are the ones calling. This step could mean not being scammed out of your money.
Fraudsters are increasingly looking beyond individual credit card numbers and attempting to gain access to entire financial profiles, including personal bank and investment accounts.
Protect your accounts by regularly reviewing activity for transactions you don't recognize and using multifactor authentication whenever it's available. Never provide your password, login credentials, or verification codes to someone who contacts you unexpectedly.
If you notice something unusual in your Surety Bank account, contact us promptly.
Older adults continue to be frequent targets of financial scams, particularly those involving tech support and investment-related schemes.
These scams often rely on urgency or fear to convince someone to act before they have an opportunity to question what's happening. Talk with older family members about common scams and encourage them to check with someone they trust before sending money or providing sensitive information in response to an unexpected request.
Taking a few minutes to verify a situation can help prevent a significant financial loss.
Protecting yourself doesn't require becoming a fraud expert. Start by being skeptical of unexpected requests for money or information, especially when someone pressures you to act immediately.
Use strong, unique passwords and enable multifactor authentication when available. Avoid clicking links in unexpected emails or text messages, and regularly review your bank accounts and credit reports for activity you don't recognize.
Most importantly, trust your instincts. If something doesn't feel right, stop and verify before taking action.
If you'd like to take additional steps to protect yourself, here are three resources worth exploring:
FTC IdentityTheft.gov
Best for someone who thinks their identity has already been compromised. The FTC provides a personalized recovery plan and steps for addressing identity theft.
Visit IdentityTheft.gov
FTC Credit Freeze & Fraud Alert Guide
Customers can place a free credit freeze, which can prevent identity thieves from opening new credit accounts in their name, or add a fraud alert.
Learn About Credit Freezes & Fraud Alerts
Aura
For those interested in a paid protection service, Aura offers identity and financial monitoring tools and other fraud-protection features. I’d position this as an optional third-party tool, not something Surety is recommending over other services.
Explore Aura
These resources are provided for informational purposes. Surety Bank does not endorse or guarantee any third-party product or service.
Fraud tactics will continue to change, but one of your strongest defenses is also one of the simplest: slow down.
Scammers often depend on creating urgency so you act before thinking. If you're unsure about a request involving your Surety Bank account, don't rely on the phone number, link, or contact information provided in the message. Contact Surety Bank directly through a trusted channel.
We're here to help you protect your financial information and recognize potential fraud before it becomes a loss.
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Personal Banking, Online Banking
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